Rancho Baaxal Horesback Ridiing - Riviera Maya Mexico
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Do you have any weight restrictions?
We do have very firm restrictions regarding weight and height of riders. These are implemented for the protection of our horses and to prevent any injuries or discomfort for both the horses and riders. A rider's Body Mass Index, or BMI, must be under 31 to ride at our ranch and the weight must not be over 210 pounds. Please request our height/weight chart if you do not know how to calculate your BMI.

Are there any age limits?
The minimum age required to ride with us is 8 years and the maximum age is 64 years, in accordance with our insurance policy. Children need to be able to ride their own horse and be able to follow instructions; it is up to you as a parent to determine if you think your child is able to do this.

Can I join your tour if I arrive at the ranch without making a reservation?
No. You have to book a tour with us and pay a deposit in advance to be able to ride with us. Since we are located in a private, gated area, you will not be granted access to the ranch unless you have made a reservation with us.

I am an experienced rider and my husband has never been on a horse. Can we still ride together?
We will try to match riders with similar levels of experience for the tours; however, if you want to ride together, the rider with the lowest level of experience will determine the level of the group. Experienced riders will still have the opportunity to canter/gallop on the beach even if there are inexperienced riders in the group.

I am a very experienced rider and don’t want the typical “nose-to-tail” ride. Is your tour suitable for me?
We will do our very best to book you with other very experienced riders so that we can keep a faster pace during the tour. There are several parts of our trails that are not suitable for anything faster than a walking pace but we will make sure that you enjoy your ride with us as we can easily put ourselves “in your boots”.

If I book a tour, will you guarantee that I will be able to canter/gallop?
If your guides determine that you are experienced enough to canter/gallop safely, you will have the opportunity to do so. If you are not offered to canter/gallop, we ask that you respect the guide’s decision, as it is for your own safety.

I have always dreamt of swimming with a horse and riding in the water; can I do this during your tour?
Local environmental laws require that we stay clear of the first 20 meters/60 feet from the shoreline, so we must respect this. You will, however, still be able to ride on the beach with spectacular views of the turquoise-blue Caribbean Ocean.

What happens if it rains? Will we still be able to ride?
If the weather is extremely bad on the day of your scheduled tour, please call us before leaving your resort to make sure the tour is not cancelled (if so, we will reschedule or refund your tour). Please keep in mind that we do still ride if there is a drizzle or light rain and there are also times when we get surprised by rain while riding, as weather changes very quickly in the tropics. If this happens we will usually wait out the rain as showers can pass by quickly.

Do I have to wear a helmet?
We always encourage the use of our helmets although it is optional for adult riders.

I would really like to enjoy the Caribbean wearing shorts and flip-flops, so why do you recommend long pants and closed-toe shoes?
We do not consider flip-flops or sandals to be safe or appropriate footwear to be around horses, so please bring closed toe shoes for your ride with us. Long pants are recommended to avoid bugs, scratches from the surrounding vegetation (part of the trails are very narrow) and saddle sores.